Clear support when plans change.
If something about your SpaceForm order needs to be reviewed after delivery, our support team can help you understand the appropriate next steps for a return or exchange request.
Start with the right information.
Return and exchange questions can vary by order. Before sending anything back, contact SpaceForm with your order information and a clear description of what you would like us to review.
Keep your order reference nearby
Your order information helps us understand which item you are contacting us about and gives the support team the context needed to review your request.
Describe what you need help with
Tell us whether you are asking about a return, an exchange, an item that arrived with an issue, or another order-related concern.
Contact us before sending anything
Please reach out before returning an item so SpaceForm can review your request and provide the applicable next steps.
A straightforward support process.
Contact support
Reach SpaceForm through our contact page, email or phone before sending an item back.
Share the details
Include your order information, the item involved and a concise explanation of your request.
Review the next steps
SpaceForm can review the information you provide and explain the next steps that apply to your request.
Follow the instructions
Use the return or exchange instructions provided for your order before taking further action.
A few details can make support easier.
Keeping the relevant order information together gives us a clearer picture of your request and helps avoid unnecessary back-and-forth.
Your order information
Keep the order confirmation or other identifying order details available.
The item you are contacting us about
Clearly identify the product involved so your request can be reviewed accurately.
A clear description of the situation
Explain what happened and what type of assistance you are requesting.
Relevant photos when useful
If your request concerns a visible item or packaging issue, photographs can help describe the situation clearly.
Contact us before returning an item.
Please do not assume that the business address shown on this site is the correct destination for a return. Contact SpaceForm first so your request can be reviewed and the appropriate instructions can be provided.
Helpful answers before you reach out.
If your situation is not covered below, contact SpaceForm with your order details so we can review your question directly.
How do I start a return request?
Contact SpaceForm with your order information and identify the item you would like us to review. Please contact us before sending the item anywhere.
Can I request an exchange?
If you would like to discuss an exchange, contact SpaceForm with your order details, the item involved and the change you would like to request.
Where should I send a return?
Contact us before sending an item back. SpaceForm will review your request and provide the applicable instructions. Do not assume that the business address displayed on the website is the correct return destination.
What if my item arrived with a visible issue?
Keep the item, packaging and order information together while you contact SpaceForm. When useful, include clear photographs that show the issue you are describing.
What information should I include in my message?
Include your order information, the product involved, a clear description of the situation and any relevant supporting details that help explain your request.
How do I ask about return timing or refund details?
Contact SpaceForm with your order details so the timing and next steps applicable to your request can be reviewed. You can reach us through the Contact page.
Who can I contact for additional help?
Email info@spaceform.lol or call 8154777531 for return, exchange and order-related questions.
Ready to discuss your order?
Send us your order information and tell us what you would like help with. Our contact page is the simplest place to begin a return or exchange conversation.