Frequently Asked Questions
Straightforward guidance for orders, workspace planning, product selection and everyday setup questions. Find the essentials here, then reach our team whenever you need a more specific answer.
Orders & Shipping
Processing times and help with an existing order.
Product Selection
Practical considerations before choosing workspace essentials.
Workspace Setup
Thoughtful guidance for a cleaner and more adaptable desk.
Customer Support
Product, order, return and exchange questions.
Everything you need to plan your workspace with confidence.
Orders & Shipping
Essential information for order preparation and support before your workspace essentials arrive.
How long does order processing take?
Orders are prepared for shipment within 3–5 business days. Delivery transit time can vary depending on the destination and carrier.
How can I get help with an existing order?
Contact our team with your order number and the email address used during checkout. This helps us review your order information more efficiently.
You can reach us through the SpaceForm contact page.
What should I do if my order information needs attention?
Contact SpaceForm as soon as possible and include your order number along with the information you would like us to review. We will check the current order status and provide the appropriate next step.
Where can I ask a question about delivery?
For delivery-related questions, send our support team your order number and the details of your question through our contact page.
Product Selection
A few useful considerations when comparing furniture, monitor solutions and workspace accessories.
How should I choose an ergonomic office chair?
Start with the dimensions of your workspace and the adjustments that matter to your routine. Review the individual product information for seat dimensions, back support, armrest configuration, height adjustment and other available features before ordering.
What should I measure before choosing a desk?
Measure the available floor space, desk width and depth you need, nearby wall or storage clearance, and the amount of working surface required for your monitor, laptop and accessories. For an adjustable desk, review the listed height range and product dimensions as well.
How do I check whether a monitor arm will fit my setup?
Compatibility varies by product. Compare the monitor size, monitor weight, mounting pattern and desk mounting requirements listed on the product page with your current equipment before ordering.
When is a laptop stand useful?
A laptop stand can help create a more intentional screen position, free usable desk space and support a cleaner arrangement when a separate keyboard or monitor is part of your setup. Choose a stand that suits your laptop dimensions and the way you work.
What is the difference between a desk divider and an acoustic panel?
Desk dividers and privacy panels primarily help define individual work areas and create visual separation. Some panel designs also include sound-softening materials. Features vary by item, so review the individual product description for the intended function of each model.
Workspace Setup
Simple ways to create a more organized, adaptable and visually calm workstation.
How can I create a cleaner desk setup?
Begin with the items you use every day and give each one a clear position. Desk organizers, hanging storage, document storage and cable-management accessories can help keep frequently used tools accessible without filling the main working surface.
How should I approach monitor positioning?
Positioning depends on your screen size, desk dimensions and working habits. A monitor arm or stand can make it easier to adjust screen height, distance and alignment while keeping more of the desktop available for work.
What can I do with visible cables around my desk?
Group cables by device, keep unnecessary length away from the main work surface and use compatible cable-management accessories to create a more deliberate route between your equipment and power connections.
How do I choose the right desk mat size?
Measure the area you want the mat to cover and consider the space needed for your keyboard, mouse, writing tools and other daily essentials. Compare those measurements with the dimensions shown on the individual product page.
Can SpaceForm products work in a home office?
SpaceForm focuses on adaptable workspace essentials for both home offices and professional environments. Product dimensions and configuration vary, so measuring your available space before selecting furniture or accessories is always useful.
Customer Support
When a general answer is not enough, our team can review your specific product or order question.
Can I ask a product question before ordering?
Yes. If you need help understanding dimensions, setup requirements or listed product features, contact our team with the product name and the details of your workspace.
What should I do if there is an issue with an item I received?
Contact our support team with your order number, the item name and a clear description of the issue. Relevant photos can also help our team understand the situation when reviewing your request.
Where can I ask about a return or exchange?
Send your order number and item details through our contact page. Our team will review your request and provide the applicable next steps.
How can I contact SpaceForm?
Email us at info@spaceform.lol or call 8154777531. You can also send your question through our contact page.
Get help from the SpaceForm team.
For order assistance, product questions or help understanding which workspace solution fits your setup, send us the relevant details and our team can review your request.